Privacy Policy for ABD Electric
This Privacy Policy explains how ABD Electric (“we”, “us”, or “our”) collects, uses, and shares your personal information when you engage with our services, visit our website, or contact us (collectively, the “Services”). In this Privacy Policy, “you” or “your” refers to you as a user of our Services, whether you are a customer, a website visitor, or another individual whose information we collect under this policy.
By using our Services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our Services.
We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on our website with a revised “Last updated” date. We encourage you to review this policy regularly.
We collect personal information from various sources to provide our Services. The type of information we collect depends on your interactions with us. We may use your information to communicate with you, deliver our Services, meet legal obligations, enforce our terms, and protect our business, Services, and users.
The personal information we collect depends on how you interact with our Services. “Personal information” refers to data that identifies, describes, or can be associated with you. Below are the categories of information we may collect:
Contact Information: Name, address, phone number, email address. Service Request Information: Details about electrical services you request, including project specifications or inquiries. Account Information: Username, password, or security questions if you create an account. Communication Information: Information you share when contacting us, such as through emails, calls, or forms.
Device information (e.g., type of device, operating system). Browser information (e.g., browser type, version). Network information (e.g., IP address, connection details). Interaction data (e.g., pages visited, time spent on our website).
Service providers (e.g., website hosting or analytics providers). Payment processors who collect payment details (e.g., credit card information, billing address) to process transactions. Marketing partners who help us promote our Services.
Service Delivery: To process service requests, schedule appointments, manage accounts, and fulfill contracts with you. Communication: To respond to inquiries, provide customer support, and send service-related notifications. Marketing: To send promotional materials via email or other channels and personalize advertising (with your consent where required). Security: To detect and prevent fraud, unauthorized access, or other malicious activities. Improvement: To analyze usage trends and enhance our Services.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze website performance, and personalize content. Cookies may store information about your preferences or browsing behavior. You can manage cookie settings through your browser, but disabling cookies may affect the functionality of our Services.
How We Share Your Personal Information
We may share your personal information with third parties under the following circumstances:
Service Providers: With vendors who assist with operations (e.g., payment processing, website hosting, customer support).
Business Partners: With partners for marketing or service delivery, subject to their privacy policies.
Legal Obligations: To comply with laws, respond to legal requests, or protect our rights and users.
Business Transactions: In connection with mergers, acquisitions, or other corporate changes.
With Your Consent: When you authorize us to share your information, such as for service coordination.
In the past 12 months, we have shared the following categories of personal information:
Identifiers (e.g., contact details, account information).
Commercial information (e.g., service request details).
Usage Data (e.g., website interaction data).
We do not use or share sensitive personal information to infer characteristics about you.
User-Generated Content
If you submit reviews or other content to public areas of our Services, this information will be publicly accessible. We are not responsible for the privacy or security of publicly shared information.
Third-Party Websites and Links
Our Services may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies before providing information.
Children’s Data
Our Services are not intended for children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us with their information, please contact us to request its deletion.
Security and Retention
We implement reasonable security measures to protect your information, but no system is completely secure. We retain your information only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: Request details about the information we hold about you.
Deletion: Request that we delete your information.
Correction: Request corrections to inaccurate information.
Portability: Request a copy of your information or its transfer to another party.
Restriction: Request that we limit processing of your information.
Withdraw Consent: Revoke consent for processing where applicable.
Opt-Out: Unsubscribe from promotional communications using the provided link or by contacting us.
To exercise these rights, contact us using the details below. We may verify your identity before processing requests. We will not discriminate against you for exercising your rights.
Complaints
If you have concerns about our data practices, please contact us. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
International Users
Your personal information may be processed outside your country, including in the United States. If we transfer data out of Europe, we use mechanisms like Standard Contractual Clauses to ensure compliance with applicable laws.